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We are excited to invite you to attend an upcoming “Ask Us Anything” webinar focused on the topic of the Annual Registration Renewal. This webinar will provide registrants with an opportunity to ask questions about CASLPO’s renewal process.
Title: "Ask Us Anything": Registration Renewal
Date/Time: Wednesday August 30, 2023 | 12 - 1:00pm EDT
The renewal deadline for this year is October 1, 2023.
Registrants may renew their registration online at any time between August 1, 2023, and October 1, 2023.
Go to CASLPO's Registrant Portal at https://members.caslpo.com
Yes. All CASLPO registrants are required to renew by October 1st each year, including initial registrants. A 20% late fee will be incurred if you do not complete your renewal before October 1st at 11:59 pm EDT. A Notice of Intention to Suspend will be sent to you and you will be given 30 days to complete the online renewal form and pay the required annual fee and late fee. If you have not completed your online renewal and paid the fees within those 30 days, you will be suspended. The Public Register will reflect your suspended status and your employer will also be notified.
If you fail to complete your renewal or resigned from the College before October 1st at 11:59 pm EDT, a 20% late fee will automatically be added to your annual fee payment.
You will also receive a Notice of Intention to Suspend and you will be given 30 days to complete the online renewal form and pay the required annual fee and late fee or resign from the College.
If you do not complete your online renewal and pay the required fees within the given 30-day period or if you choose not to resign from the College, your certificate of registration will be suspended. This suspended status will be reflected on the College’s Public Register, and your employer will be notified.
No. You must complete your renewal form using CASLPO's online renewal system.
No computer? Try these suggestions:
If you are experiencing extenuating circumstances that do not allow you access to the online system, please contact the College as soon as possible. College staff are available to assist registrants with the online renewal. If you have a problem, call or email us and we will be happy to assist you.
To log in, you will need to know:
The following is a list of supported browsers. Using a browser that is not listed may cause unexpected results.
Internet Explorer is no longer supported. Window 8.1 and earlier are not supported.
Go to CASLPO’s Registrant Portal, enter the email address connected to your CASLPO registrant portal account.
Enter your registered email address and click Reset your Password.
A link and "Pin" to reset your password will be sent to your registered email address.
It may take up to 15 mins for you to receive your pin. If you do not receive an email, please check your spam or junk mail folder. You may also try adding [email protected] to your address book to see if you can find CASLPO’s email.
Send an email to [email protected] indicating that you forgot the email address connected to your CASLPO registrant portal account.
Your email must include:
The College will send you an email message confirming the email address that is currently connected to your CASLPO registrant portal account.
You must provide an email address that you can access all the time, anywhere.
When selecting an email address for your account, keep in mind that the College uses your email address as our primary communication tool. This includes:
CASLPO recommends you NOT use your work email because you may not always have access (e.g. on leave, take another job, your work spam filters CASLPO email out).If you decide to use your work email, be prepared to troubleshoot any work-related spam filter server issues and adjust accordingly.
If you change your job, or take a leave whereby you no longer have access to your work email, you must update your Registrant Portal profile account within 30 days with an email address where you can be reached.
No. You must complete the renewal form yourself. You are making a legal declaration which someone else cannot do on your behalf.
You are required to renew based on your current status with CASLPO which is listed in your registrant profile. CASLPO will notify you once your status has been changed from initial to general.
General registrants must provide 750 hours of patient care or related work in audiology or speech-language pathology over the previous three-year period.
Patient Care includes direct care and supervision of direct care.
Direct patient care includes:
Supervision of direct patient care includes:
Related Work includes:
Definition of Intervention:
Intervention includes screening, assessment, treatment (direct and indirect) management, consultation, education and counselling.
To change your status from non-practising to general, you must fulfill the following requirements:
You must also have professional liability insurance coverage of at least two million dollars per claim.
If you plan to resume work in September 2023, you must renew your certificate and request a change of status to general in August 2023 through CASLPO's online renewal system. A fee of $33 will be added to your annual fee for returning to work in the month of September. If you have met the requirement of 750 hours of patient care or related work in the last three years, your general certificate will be reinstated and become effective as of September 1st.
For those intending to return to work between October 1, 2023, and August 30, 2024, it is recommended to request a change of status to a general certificate during the renewal process. If you have completed the 750 hours of patient care or related work, your general certificate will become reinstated and become effective as of October 1st.
If you have not accumulated 750 hours of patient care or related work in the past three years, your application for a general certificate must be reviewed by a panel of the College's Registration Committee before your certificate may be reinstated. This review process takes approximately 4 to 6 months to complete since the Registration Committee meets quarterly. Therefore, registrants who do not meet the required hours are advised to request a change of status well in advance of the date they wish to return-to-practice.
Please note the following policy:
If a non-practicing registrant applies for a general certificate and has not provided 750 hours of patient care or related work in their profession in the last three years and:
. Pass the Canadian Entry to Practice (CETP) Exam before their general certificate is reinstated; and
. Successfully complete a 6-month term of mentored practise when their general certificate is reinstated.
Please also note that it is more cost-effective to change your status to a general certificate during the renewal period compared to doing so after November 1st in the registration year. Changing your status during renewal does not incur any additional application fees. However, if you change your status after November 1st, you will be required to pay a $150 application fee and the difference between the general and non-practising annual fees (i.e., $390).
Log into CASLPO's Registrant Portal and click on the link to Renew, then:
After your resignation request has been completed, you will get an email confirmation from the College after October 1.
Please note that if you intend to return to work in Ontario after resigning from the College, you must:
As a Reminder: You cannot begin to work or hold yourself out in any way as an Audiologist or Speech-Language Pathologist in Ontario until your general certificate has been reinstated.
If you are no longer practising you may select one of the following options for renewal:
Many registrants may retire from their employment but may wish to perform some facet of work in their field. It is advisable to consider carefully the activities you may wish to be engaged in before you change your status.
Regardless of when in the registration year you retire (once we are beyond the renewal period), there is no pro-rated refund available to you and an application fee may also be applicable if you wish to change your status midway through the registration year.
It is recommended that you change your status to non-practising certificate when you renew your certificate. Changing your status during the renewal process does not require any additional application fees.
Selecting the Non-Practising category at renewal time means you are not practising for the full registration period from October 1st to September 30th.
Therefore, if you are renewing your certificate and if you will not be practising during the upcoming registration period, you have the option of changing your certificate to a non-practising status.
If you choose to change your status to non-practising after renewing as a general registrant in October, please be aware that a $150 application fee will be required for the status change. Additionally, please note that there will be no pro-rated refund available for the general annual fee payment you have already made. If you decide to renew as a non-practising registrant and then decide to change your status mid-year, you will not save money. Here is why:
If you wish to return to work between November 1st and August 30th, you must apply to change your status back to the General category and you will incur the cost of changing your status ($150), as well as the cost of making up the difference between Non-Practising fee and General Registrant fee ($780 - $390 = $390. These fees ($150 + $390) would be applied.
With the additional fee and administrative processing time associated with changing class, many registrants often decide to maintain their General status while on leave.
However, if are required to work for a portion of the month of October, you may pick the option to become a Non-Practising Registrant starting on November 1st. When completing your renewal, you must request a change of status to the Non-Practising category and indicate that you would like your Non-Practising certificate to begin in November. A fee of $33 will be added to your annual fee of $390, to allow you to maintain a General status for the month of October with your status change to Non-Practising becoming effective as of November 1st.
If you are a Non-Practising Registrant who is returning to work in the month of September, you must complete your renewal in August and request a change of status to the General category and indicate that you wish to return to work in September. A fee of $33 will be added to your annual fee of $780, to allow you to return to work in September.
Selecting the Non-Practising category at renewal, means you are not practising for the entire registration period from October 1, 2023 to September 30, 2024, or plan to be returning to work in the month of September 2024. If you are not planning to practise during the upcoming registration period, you can change your certificate to a non-practising status. The annual fee for a non-practising certificate this year is $390.00.
If you are a Non-Practising Registrant and you wish to return to work in September 2024, you must complete your renewal in August 2024 and request a change of status to the General category and indicate that you wish to return to work in September. A fee of $33 will be added to your annual fee of $780, to allow you to return to work in September.
If there is a possibility that you will want to return to work earlier than September 2024, consider maintaining your General status while on leave, as a change in your status mid-year will not save money.
Here is why: If you wish to return to work between November 1, 2023 and August 30, 2024 you must apply to change your status back to the General category and you will incur the cost of changing your status ($150), as well as the cost of making up the difference between Non-Practising fee and General Registrant fee ($780-$390=$390). These fees ($150 +$390) would be applied. With the additional fee and administrative processing time associated with changing class, many registrants often decide to maintain their General status while on leave.
No. There is no pro-ration of fees or refund of fees for partial year registration.
You must log into the registrant portal. From the menu select About You. Scroll down to the Identification Section.
1. Change your Citizenship and, if prompted, the date of Expiration. Save the form.
2. You will be asked to upload supporting documentation. To do this, click on Select File, select your PDF file, and upload when prompted.
3. Your citizenship will not be updated without supporting documentation.
Please submit a copy of one of the following documents:
a. permanent resident card (front and back),
b. Canadian citizenship card (front and back),
c. or an updated work permit.
1. Click on your Registered Name in the list of Names
2. Edit the name as required and save the form.
3. You will be asked to upload supporting documentation. To do this, click on Select File, select your PDF file and then upload when prompted.
4. Your name will not be updated without supporting documentation. Please note that when changing your name, the only documents we will accept is a government issued Name Change certificate, a marriage certificate or a divorce certificate.
If for whatever reason you are unable to upload your document to the registrant portal, you may mail, fax, or email the document to CASLPO. Please make sure to include your registered name with CASLPO, your CASLPO registration number as well as the new full name that you used to be registered under.
Our fax number is 416-975-8394 and our email address is [email protected].
Due to the volume of requests during the renewal period, the processing of your name change request will take more time than usual.
Please only contact the College if it has been more than 10 business days since you submitted the request. You may email [email protected]
No, according to article 7.1.21 of CASLPO By-law #5, the College must make a note in the Public Register if you are currently or were previously registered or licensed to practice a profession in Ontario or another jurisdiction. This means that the information about your expired previous registration must remain on CASLPO’s Public Register.
You have the option of using a P.O. Box as your business address.
The Regulated Health Professions Act and CASLPO By-law #5 establishes what information must be posted on the public register. There are very few circumstances where such information will not have to be posted, but one such circumstance exists where the disclosure of the information could jeopardize the safety of an individual.
The legislation is explicit that posting the specified information about the registrant on the College's register is to be the norm and is not to be at the discretion of the individual registrant. Therefore, the registrant must satisfy the Registrar that the safety exception applies. The Registrar will be quite sensitive to safety concerns but there remains an obligation upon the registrant to satisfy the Registrar that the request is appropriate. This can often be done with minimal disclosure of sensitive personal information. Any such information provided to the College is kept confidential.
The College takes safety concerns seriously. If you would like to make a request to remove your listing from the register, the Registrar will need more information on the safety concern in order to make a determination.
Once you have provided as much information as you can, the Registrar will make a determination and inform you of it.
If you are a general registrant you must keep up your insurance while on parental leave.
If you become a non-practicing registrant of the college while on parental leave, professional liability insurance is not required. However, if you return to a general registration status, you must obtain professional liability insurance coverage.
Registrants who work in areas where the need for protection is higher, for example auto insurance and acquired brain injury, might consider maintaining their professional liability insurance if they choose to become non-practicing registrants while on parental leave.
Yes, at registration renewal, registrants declare the following:
Do you certify that you are covered (either personally or by your employer) by professional liability insurance for a minimum of $2,000,000 per claim for all business locations at which you practice?
Speak to your organization's finance, corporate services and/or human resources department. All regulated health colleges require registrants to have professional liability insurance, so the organization should be able to confirm that they have the required insurance ($2 million per claim) to cover regulated health professionals.
Yes. If you are a general registrant of the College, you are required to have professional liability insurance coverage in the amount required by the College’s by-laws.
No. However, ensure prior to making a declaration in the renewal, that the professional liability coverage states the following details:
"The definition of Insured under this policy includes Audiologists & Speech-Language Pathologists of Ontario employed by XXX company"
Professional liability insurance coverage may be obtained through your professional association membership:
If you are not a member of one of the above-mentioned professional associations, it is your responsibility to ensure that you obtain professional liability insurance coverage that meets the requirements described in College By-law #6.
Please note that CASLPO does not endorse or approve the insurance providers used by registrants. Registrants are responsible for conducting their own research and may do business with any insurance provider that is best suited to their needs.