Annual Renewal

Renewal Resources

Renewal Glossary

CASLPO Webinar recording:  Understanding CASLPO Registration Options: General Status, Non-Practising Status and the Resignation Process

PDF Slides    View E-Forum Recording

 

FAQs

Renewal Process and Deadlines

1. What is the renewal deadline this year?

Please note: The renewal deadline this year is 11:59 PM EDT on Wednesday, October 1, 2025. Registrants may renew their registration online at any time between August 1, 2025, and 11:59 PM EDT on October 1, 2025. 

2. How do I access the online renewal form?

Log in to your Registrant Portal at https://members.caslpo.com. Once logged in, select 'Registration & Renewal' from the left-hand menu, then click on 'Renewals' to access your renewal form.

3. Do I need to renew if I’m an initial registrant?

Yes. All CASLPO registrants except for those with a CPP certificate, are required to renew by October 1st each year, including initial registrants. A 20% late fee will be incurred if you do not complete your renewal before October 1st at 11:59 pm EDT. 

A Notice of Intention to Suspend will be sent to you and you will be given 30 days to complete the online renewal form and pay the required annual fee and late fee. If you have not completed your online renewal and paid the fees within those 30 days, you will be suspended. 

The Public Register will reflect your suspended status, and your employer will also be notified.

4. What happens if I don't renew?

If you fail to complete your renewal or resign from the College before October 1st at 11:59 pm EDT, a 20% late fee will automatically be added to your annual fee payment.

You will also receive a Notice of Intention to Suspend, and you will be given 30 days to complete the online renewal form and pay the required annual fee and late fee or resign from the College.

If you don’t complete your online renewal and pay the required fees within the given 30-day period, or if you choose not to resign from the College, your certificate of registration will be suspended. This suspended status will be reflected on the College’s Public Register, and your employer will be notified.

5. Can I complete a paper renewal form?

No. You need to complete your renewal using CASLPO's online renewal system. If you don't have a computer, here are a few suggestions:

  1. Use your smartphone, tablet, or iPad.
  2. Use the computer of a family member or a colleague; or
  3. Use the computer at your local library.

If your circumstances do not allow you access to the online system, or you need help with your renewal, please contact us at [email protected].  

6. What are this year's renewal fees?

The annual fee remains the same for 2025-2026:

  1. General: $780
  2. Academic: $780
  3. Initial: $780
  4. Non-Practising: $390
7. Can I get a refund if I change my status or leave the country for part of the year?

No, the annual fee is non-refundable. Fees are not pro-rated, and there are no refunds for practising for only part of the year.

8. Can someone else (i.e. my spouse, office manager, etc.) renew on my behalf?

No. You need to complete the renewal form yourself. You are making a legal declaration that someone else cannot do on your behalf.

9. I have concerns about using my home address as my business address on the public register. What should I do?

If you are self-employed or not currently employed, you are required to designate a location as your business address. Although many registrants choose to use their home address for this purpose, you may also use a P.O. Box or a virtual mailbox as your business address.

10. I have safety concerns about having my practice location(s) appear on the public register. What should I do?

In circumstances in which a registrant is concerned for the personal safety of a person, the Registrant may request that information (e.g. contact information or practice location) be removed from the public register. If a registrant makes a request to withhold information from the public, the request should clearly identify the safety concerns. The following factors may be taken into consideration when determining next steps in response to these requests:

  • Nature and recency of the safety concern(s);
  • Risk to the safety of the registrant;
  • Risk to vulnerable third parties (e.g. children, family members); and/or
  • Involvement of law enforcement, existence of any orders.

Requests to remove information from the public register due to safety concerns should be sent to the Registrar & CEO c/o the Registration Team: [email protected] and should include any of the following information:

  1. An explanation of how the appearance of the information (such as the registrant’s name or practice location) has created risk for a person or persons.
  2. Details of any threats or incidents.
  3. Any documentation that would be of assistance.
  4. Details of other measures you have taken to deal with this concern.

Change in Professional Status

1. I just completed my Mentorship. What category should I choose when renewing?

You are required to renew based on your current status with CASLPO which is listed in your registrant profile. CASLPO will notify you once your status has been changed from initial to general.

2. Where can I find more information about my registration category and changing status?

You can find more information about each registration category and changing status at the following links:

3. What is the definition of Patient Care or Related Work?

Read more about the how patient care and related work is defined by CASLPO here.

4. I don’t want to renew my registration, and I want to resign from the College. How should I do this?

Log into CASLPO's Registrant Portal and click on the link to Renew, then:

  1. Select ‘Yes, I wish to change my status…’ in the ‘Do you wish to change your status…’ drop-down menu
  2. Select Resigned.
  3. Select a Reason in the drop-down menu
  4. Click Continue renewal as Resigned
  5. Complete the mandatory sections listed (Contact Information) 6. Complete the declaration

After your resignation request has been completed, you will get an email confirmation from the College after October 1.

Please note that if you intend to return to work in Ontario after resigning from the College, you must:

  1. submit a complete application. Please be aware that you may be required to provide documentation that was not necessary at the time of your initial College registration application.
  2. satisfy all entry-to-practice requirements in effect at the time of your reapplication. This may include completing additional coursework or practicum hours, as well as passing the Canadian Entry to Practice Exam.

As a Reminder: You cannot begin to work or hold yourself out in any way as an Audiologist or Speech-Language Pathologist in Ontario until your general certificate has been reinstated.

5. I have moved or plan to move out of the province. What are my options?

If you have moved or plan to move out of the province before the renewal deadline, you have the following renewal options:

  • Resignation: Choose this option if you will no longer be practicing in Ontario as of October 1, 2025, and do not plan to return to Ontario in the future, or if you will be practising in another province in Canada.
  • Becoming a Non-Practising Registrant: Choose this option if you are relocating to an unregulated jurisdiction in Canada (e.g., the territories) or another country and might return to practice in Ontario in the future.
6. I am retiring this year. What status should I select?

If you are no longer practising, you may select one of the following options for renewal:

  1. Becoming a Non-Practising Registrant: Consider this option if there is a chance that you will return to practise in the future. If you decide to return to work, your General Certificate may be reinstated if you have provided 750 hours of patient care or related work in audiology or speech-language pathology during the three years immediately preceding the date you apply to reinstate your General Certificate and pay any applicable fees. If you have not provided 750 hours of patient care or related work in audiology or speech-language pathology during the three years immediately preceding the date you apply to reinstate your General Certificate, your application the Registration Committee will consider your case and may require you to successfully complete further education and/or training.
  2. Resignation: Choose this option if you no longer wish to be a registrant of the College. However, if you later decide that you want to return to work in Ontario, you must:
  • Submit a complete application. You may be required to provide documentation that was not necessary at the time of your initial College registration application.
  • Satisfy all entry-to-practice requirements in effect at the time of your reapplication. This may include completing additional coursework or practicum hours, as well as passing the Canadian Entry to Practice Exam.
  • If you select one of the above options at renewal, you will not be able to practise as of the effective date. You should not change your status if you wish to continue to practise in the new registration period.

Many registrants may retire from their employment but may wish to perform some facet of work in their field. Carefully consider the activities you want to be engaged in before you change your status. Regardless of when in the registration year you retire (once we are beyond the renewal period), there is no pro-rated refund available to you and an application fee may also be applicable if you wish to change your status midway through the registration year.

7. When should I change my status to Non-Practising?

For detailed information about the Non-Practising Certificate, please visit the Non-Practising Certificate webpage.

8. Do I need to participate in the Quality Assurance program while on parental leave?

If you choose to maintain your General registration while on parental leave, you will need to participate in the Quality Assurance (QA) program, which includes the SAT, CLACs, and Peer Assessment. However, if you renew as Non-practising, you will not be required to complete the QA program.

Registrant Portal & Account Management

1. How can I update my practice location?

To update your practice location, follow the step-by-step instructions on pages 3-7 of the Portal FAQs.

2. How can I add or edit information about my education?

To add or edit the education information in your registrant profile, follow the step-by-step instructions on pages 8-16 of the Portal FAQs.

3. I was/am registered with another regulatory body. How can I add this to my registrant profile?

To add another registration to your registrant profile, follow the step-by-step instructions on pages 17-18 of the Portal FAQs.

4. I recently moved; how can I update my residential address?

To update your residential address, follow the step-by-step instructions on pages 19-20 of the Portal FAQs.

5. I forgot my password. How do I reset it?

To reset your password, follow the step-by-step instructions on pages 21-22 of the Portal FAQs.

6. Where can I find my tax receipts and previous transactions?

To download your tax receipts and previous transactions, follow the step-by-step instructions on pages 23-24 of the Portal FAQs.

7. Where can I find proof of my registration?

To find proof of your registration, follow the step-by-step instructions on pages 27-29 of the Portal FAQs.

8. I need my registration information sent to another regulatory body. Where do I request this?

To send your registration information to another regulatory body, follow the step-by-step instructions on pages 30-33 of the Portal FAQs.

9. What information do I need to log into CASLPO’s Registrant Portal?

To log in, you will need to know:

  1. The email address connected to your registrant portal account; and
  2. .Your password.

The Registrant Portal is best viewed in the latest versions of Google Chrome, Microsoft Edge, Mozilla Firefox, Safari, or Opera. Internet Explorer is no longer supported. Window 8.1 and earlier are not supported.

10. What email address should I use for my CASLPO registrant portal account?

Use an email address you check often and plan to keep over time. A personal email is usually the best option. If you use a work email and later change jobs or go on leave, you could lose access to your account.

The College uses your email as the main way to contact you. This includes things like:

  • registration renewal 
  • quality assurance requirements
  • practice advice
  • updates about College programs

CASLPO advises against using a work email. You might not always have access to it, and sometimes workplace spam filters block CASLPO emails. If you do choose a work email, make sure you're able to manage any issues that come up with spam filters or server settings.

If you change jobs or go on leave and can’t access your work email, you're required to update your Registrant Portal profile with a new, accessible email address within 30 days.

If you wish to update your email, go to the 'Contact Information' section under 'About You' in the portal. A confirmation email will be sent to your previous address. If you do not receive it, please contact [email protected] so CASLPO staff can confirm and complete the change.

11. What should I do if I can’t remember the email address connected to my CASLPO account?

Email us at [email protected] and let us know that you forgot the email address connected to your CASLPO registrant portal account. Your email must include:

  1. Your full name; and
  2. Your CASLPO registration number.

We'll reply confirming which email address is connected to your CASLPO registrant portal account.

12. How do I force refresh and clear my cache?

Here’s how to force refresh depending on your browser:

Windows:

  • Google Chrome, Firefox, or Microsoft Edge: Press Ctrl + F5 or Ctrl + Shift + R.

Mac:

  • Google Chrome or Firefox: Press Shift + Command + R.
  • Safari: Press Option + Command + R to reload from the origin, Command + Option + E to empty the cache, then hold down Shift and click the Reload button in the toolbar.

Here’s how to clear your cache depending on your browser:

Windows:

  • Google Chrome
    1. Open Chrome.
    2. Press Ctrl + Shift + Delete.
    3. In the “Clear browsing data” window:
      • Choose Time range (e.g., “All time”).
      • Check Cached images and files.
    4. Click Clear data.
  • Mozilla Firefox
    1. Open Firefox.
    2. Press Ctrl + Shift + Delete.
    3. Set Time range to clear (e.g., “Everything”).
    4. Check Cache.
    5. Click OK.
  • Microsoft Edge
    1. Open Edge.
    2. Press Ctrl + Shift + Delete.
    3. Choose a Time range.
    4. Check Cached images and files.
    5. Click Clear now.
  • Opera
    1. Open Opera.
    2. Press Ctrl + Shift + Delete.
    3. In the dialog:
      • Choose Time range.
      • Check Cached images and files.
    4. Click Clear data.

Mac:

  • Google Chrome
    1. Open Chrome.
    2. Press Command + Shift + Delete.
    3. Choose a Time range.
    4. Check Cached images and files.
    5. Click Clear data.
  • Mozilla Firefox
    1. Open Firefox.
    2. Press Command + Shift + Delete.
    3. Set Time range to clear (e.g., “Everything”).
    4. Check Cache.
    5. Click OK.
  • Safari
    1. Open Safari.
    2. Click Safari > Settings (or Preferences) > Advanced.
    3. Enable “Show Develop menu in menu bar”.
    4. From the menu bar, click Develop > Empty Caches.
      Alternative for full history:
      • Click Safari > Clear History, choose timeframe, then Clear History.
  • Opera
    1. Open Opera.
    2. Press Command + Shift + Delete.
    3. Choose Time range.
    4. Check Cached images and files.
    5. Click Clear data

Professional Liability Insurance

1. Where do I obtain professional liability insurance?

Professional liability insurance coverage may be obtained through your professional association membership:

If you are not a member of one of the above-mentioned professional associations, it is your responsibility to ensure that you obtain professional liability insurance coverage that meets the requirements described in College By-law #6.

Please note that CASLPO does not endorse or approve the insurance providers used by registrants. Registrants are responsible for conducting their own research and may do business with any insurance provider that is best suited to their needs.

2. Should I submit proof of my insurance when I renew?

No. However, ensure prior to making a declaration in the renewal, that the professional liability coverage states the following details:

  • Name of Insurance Company
  • Policy number
  • Name of Insured
  • Group identification if insurance covers a group of employees e.g.: "The definition of Insured under this policy includes Audiologists & Speech-Language Pathologists of Ontario employed by XXX company"
  • Policy period
  • Professional Liability Insurance coverage amount (at least $2,000,000 per claim)
3. I am on maternity/parental leave. Do I need to keep up my professional liability insurance?

If you are a general registrant, you must keep up your insurance while on parental leave.

If you become a non-practicing registrant of the college while on parental leave, professional liability insurance is not required. However, if you return to a general registration status, you must obtain professional liability insurance coverage.

Registrants who work in areas where the need for protection is higher, for example auto insurance and acquired brain injury, might consider maintaining their professional liability insurance if they choose to become non-practicing registrants while on parental leave.

4. I work fulltime at a schoolboard where my professional liability insurance is paid. I also see one or two children privately. Do I need professional liability insurance coverage for the few children I see privately?

Yes, at registration renewal, registrants declare: "Do you certify that you are covered (either personally or by your employer) by professional liability insurance for a minimum of $2,000,000 per claim for all business locations at which you practice?" This means that if your employer’s insurance does not extend to your private practice, you are required to obtain separate professional liability insurance for your private clients.

5. How do I know if I have sufficient insurance through my employer?

Speak to your organization's finance, corporate services and/or human resources department. All regulated health colleges require registrants to have professional liability insurance, so the organization should be able to confirm that they have the required insurance ($2 million per claim) to cover regulated health professionals.

6. I work at a university but am a general registrant. I don’t see patients, so do I still need professional liability insurance?

Yes. If you are a general registrant of the College, you are required to have professional liability insurance coverage in the amount required by the College’s by-laws.

Data Collection

1. Why does CASLPO collect my background information?

For the fourth consecutive year, we will be inviting CASLPO registrants to complete a voluntary Demographic Data Collection Survey to help the College learn about the diversity amongst our registrant base. We expect that the continued collection of this registrant data will allow us to track changes and trends within the professions of audiology and speech-language pathology.

This data will also help us to improve our approaches to supporting diversity, equity, inclusion, and belonging in terms of how to support registrants’ practice.

We know that some of your answers to the questions may be personal. We want to assure you that while we publicize survey results on the CASLPO website and through presentations, your individual responses are anonymous, are not associated with your profile with the College, and are only reported on as aggregate data.

While responding to these questions will be optional, we do encourage and appreciate your participation.

Accommodation

1. I have a disability. How do I request an accommodation?

If you require accommodation during the registration or renewal process, please review our Accommodation Policy for more information.


© 2026 CASLPO

© 2026 CASLPO

This website is intended to provide information to the public and registrants. Should there be difference in documentation previously distributed to CASLPO registrants, it is up to the registrant to source the latest version posted on the CASLPO website. Note: the term "member" and "registrant" are used interchangeably throughout CASLPO's website and documents. Both terms are synonymous with "member" as defined in the Regulated Health Professions Act, 1991, the Audiology and Speech-Language Pathology Act, 1991, and the Regulations under those Acts.