COVID-19 Information

As COVID-19 evolves, the provincial and federal government continue to update their resources. We encourage you to regularly review the websites of the Ministry of Health and Public Health Ontario (PHO) for the most accurate, up-to-date information. Please see the links below.

For the Public

Where you can learn how the Ministry of Health is preparing for the coronavirus (COVID-19) in Ontario.

Ministry of Health dedicated COVID-19 web page.  This site is updated every day and provides information about out how to protect yourself, what to do if you’re sick after you travel and how to recognize possible symptoms.

Public inquiries should be directed to Telehealth Ontario at 1.866.797.0000 or the local public health agency.

For Audiologists and Speech-Language Pathologists - Updates from CASLPO
Providing Patient Care in a Pandemic - Access Pandemic Practice Advice Topics and more 

Missing important emails? Update your email address in CASLPO's 'Registrant Portal'.

  1. COVID-19 Response Update Sent March 17, 2020
  2. CMOH Directive and Memo - 2 Updates - COVID-19 Sent March 20, 2020
  3. Essential and Non Essential Services - March 20, 2020
  4. Coronavirus Update - CASLPO COVID-19 Web Page, CMOH Directive, MOH - Sent March 23, 2020
  5. List of Essential Workplaces - Government of Ontario - Sent March 24, 2020
  6. Further Guidance Related to Telepractice - Sent March 26, 2020
  7. High Risk Areas Of Practice For Registrants - Sent March 27, 2020
  8. Minister's Order - Personal Protective Equipment - Sent April 1, 2020
  9. Stay Safe Keep Informed-CASLPO's COVID-19 Page-MOH Recruitment (Sent April 2, 2020)
  10. Ontario Launches Online Workforce Matching Portal (Sent April 9, 2020)
  11. MOH EOC Released Advisory - Cyber Security Advisory - Zoom (Sent April 10, 2020)
  12. MOH Safety of Patients and all Health Care Providers - Guidance - LTCH (Sent April 16, 2020)
  13. Emergency Order-Deployment of Employees of Service Provider Organizations (Sent April 21, 2020)
  14. MOH Guidance - Primary Care Providers in a Community Setting (Sent April 28, 2020)
  15. MOH Guidance - Home and Community Care and Hospice Care (Sent May 5, 2020)
  16. Update - Extension of Emergency Orders and Non-Essential Workplaces (Sent May 7, 2020)
  17. Update - CASLPO COVID-19 Town Hall - (Sent May 14, 2020)
  18. Clarification - Ontario Announcement - Phase 1 Reopening (Sent May 14, 2020)
  19. Pandemic Practice Advice for Audiologists and SLPs (Sent May 19, 2020)
  20. Extended Invitation to Attend - CASLPO Town Hall - COVID-19 (Sent May 21, 2020)
  21. MOH Update - Directive 3 for Long-Term Care Homes (Sent May 22, 2020)
  22. Update - Information on Two COVID-19 Pandemic Topics (Sent May 25, 2020)
  23. Important Revision to Ministry of Health Directive #2 - Health Sector Gradual Restart of Deferred Services (Sent May 27, 2020)
  24. Answers to Your Questions - Two Upcoming CASLPO E-Forums (Sent June 10, 2020)
  25. Answers to Your Questions - Two Sets of FAQs (Sent June 15, 2020)
  26. Professional Liability Insurance Coverage During the Pandemic (Sent June 16, 2020)
  27. Upcoming CASLPO eForum - SLP & Audiology Services in Schools (Sent July 27, 2020)
  28. New Information for Practicing in a Pandemic (Sent July 28, 2020)
  29. Upcoming CASLPO eForum - SLP & Audiology Services in Schools - Reminder (Sent August 5, 2020)
  30. Revised Directive 5 PPE in Hospitals and LTC Homes and COVID-19 Screening Guidance for Schools and Child Care (Sent October 6, 2020)
  31. Important COVID-19 FAQs - Group Treatment & Active COVID-19 Screens in Schools - and Ministry Framework Update (Sent Nov 17 2020)
  32. Ontario COVID-19 Lockdown Update (sent November 24, 2020)
  33. Healthcare Services Remain Open During Ontario COVID-19 Shutdown (December 22, 2020)
  34. Ontario News Release - Declares Second Provincial Emergency to Address COVID-19 Crisis (January 12, 2021)
  35. Ontario Government Announces Vaccination Timelines and the Role of Health Care Professionals (January 13, 2021)

FAQs - AUD & SLP Services - COVID-19

  1. FAQ Telepractice and Audiology Office/Clinics and COVID-19 (April 6, 2020)
  2. FAQ Redeployment and COVID-19 (April 14, 2020)
  3. FAQ For Audiologists - COVID-19 (April 28, 2020)

Signage for health care settings (available in multiple languages)

For additional resources, visit CASLPO’s website Practice Advice section, and the External Links page.

Toronto's CAMH has assembled information to help people with concerns and questions about the impact of the COVID-19 pandemic on their lives and mental well-being.

Please continue to check web pages and CASLPO group emails for updates.  This is a good reminder to all audiologists and speech-language pathologists to follow infection prevention best practices.  If you have any questions about infection prevention, contact the infection prevention and control department at your workplace, or calCASLPO’s Practice Advisors at 416 975-5347 (800 993-9459).

Updates from the Ministry

Ministry of Health dedicated website for the health workers and health employers regarding the Novel Coronavirus (COVID-19). 


Health Workforce Matching Portal (Formerly COVID-19 Health Care Provider Recruitment) 

Ontario is seeking those with experience in providing health care to help provincial efforts to prevent and control the spread of COVID-19. The Ministry of Health is looking for: health care providers who may be working part-time and want to and are able to increase their work hours, former health care providers who are retired and are prepared to return to employment, or anyone who is inactive with their regulatory college or registered but not currently employed.

If you are interested, please register with Ontario's Health Workforce Matching Portal.  If you are selected, you will be contacted directly by the Ontario Government.  They will provide further direction.  CASLPO is not involved in selecting and deploying health professionals.

Healthcare Provider Hotline and Information Line

Health sector professionals and organizations can call the Healthcare Provider Hotline for policy guidance related to COVID-19, urgent situations and information on Ministry programs: 1-866-212-2272 (toll free). Please be aware, the Hotline is unable to provide clinical advice regarding the management of cases. 

Health sector professionals and organizations can call the "Stop The Spread" Business Information Line at: 1-888-444-3659 for advice on essential and non-essential services in the province.

Updates from Government of Canada:


This website is intended to provide information to the public and registrants. Should there be difference in documentation previously distributed to CASLPO registrants, it is up to the registrant to source the latest version posted on the CASLPO website. Note: the term "member" and "registrant" are used interchangeably throughout CASLPO's website and documents. Both terms are synonymous to "member" as defined in the Regulated Health Professions Act, 1991, the Audiology and Speech-Language Pathology Act, 1991, and the Regulations under those Acts.